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OUR COMMITMENT TO PRIVACY

At Sénégal Dream, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy describes how we collect, use, and protect your data when you use our services and website.

1. Information Collection

We collect various types of information to provide our services, enhance your user experience, and respond to your requests.

 

This information may include:
 

  • Personal Information: Name, address, phone number, email address.

  • Booking Information: Details of booked activities, dates, preferences.

  • Payment Information: Credit card details or other payment methods.

  • Technical Information: IP address, browser type, pages visited, time spent on our site.


2. Use of Information

The information collected is used to:
 

  • Process your bookings and payments.

  • Provide you with information about the activities and services you have booked.

  • Improve our services and personalize your experience.

  • Communicate with you for customer service, updates, and promotional offers.

  • Comply with legal and regulatory obligations.


3. Information Sharing

We only share your personal information with third parties in the following situations:
 

  • Service Providers: We may share your information with third-party service providers to help us manage our business (e.g., payment systems, transportation services).

 

  • Legal Obligations: We may disclose your information if required by law or if we believe in good faith that such action is necessary to comply with a legal obligation, protect and defend our rights or property, act in urgent circumstances to protect the personal safety of our service users or the public.

 

  • With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.


4. Information Security

We implement appropriate technical and organizational security measures to protect your personal information against loss, theft, unauthorized access, disclosure, alteration, or destruction.

Our measures include the use of encryption technologies, firewalls, and secure access controls.

5. Your Rights

You have the right to:
 

  • Access your personal information that we hold.

 

  • Request correction of any inaccurate or incomplete information.

 

  • Request deletion of your personal information, subject to legal retention obligations.

 

  • Object to the processing of your personal information for direct marketing purposes.

 

  • Request restriction of the processing of your personal information in certain circumstances.

 

  • Request the portability of your personal information to another service provider.


6. Cookies

Our website uses cookies to enhance your user experience.

Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information.

You can configure your browser to refuse cookies or to alert you when cookies are sent.

However, some features of our site may not function properly without cookies.

7. Changes to the Privacy 

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new policy on our website.

8. Contact

If you have any questions or concerns regarding our privacy policy or information management practices, please contact us at:

Sénégal Dream

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By using our services, you agree to the terms of this privacy policy.

Thank you for your trust and understanding.

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